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PEGASUS COMPUTER SERVICES

General Computer Services & Repair

Remote Support Services – Pegasus Computer Services

At Pegasus Computer Services, we understand that your time is valuable, and convenience is key when it comes to solving IT issues. That’s why we’re proud to offer remote support services as part of our comprehensive IT solutions. With remote support, we can resolve many computer problems quickly and efficiently without the need for an on-site visit.

What is Remote Support Services – Pegasus Computer Services

Remote support allows our technicians to access your computer or device securely over the internet to diagnose and resolve issues. Using specialized software, we can troubleshoot and fix a variety of problems while you watch in real time. It’s like having a technician right there with you—without the wait or travel time.

DOWNLOAD THE REMOTE SOFTWARE HERE

Download this software if you are instructed to by one of our support staff.

Benefit of Pegasus Computer Services Remote Support

  • Convenience

    No need to pack up your computer or wait for a technician to arrive. We can help you right from the comfort of your home or office.

  • Time-Saving

    Remote support allows us to resolve issues quickly, often within minutes, so you can get back to work or play.

  • Cost-Effective

    With no travel expenses or delays, remote support is a budget-friendly way to get professional help.

  • Secure and Reliable

    We use encrypted connections to ensure your data and privacy are protected during the session.

  • On-Demand Assistance

    Whether it’s a sudden issue or scheduled maintenance, remote support is available when you need it most.
  • Pegasus Computer Services - Tarneit Computer Repair
  • Pegasus Computer Services - Tarneit Computer Repair

What We Can Do with Remote Support

WHAT

WE DO, SERVICES & REPAIR

Remote support is ideal for a wide range of IT issues, including:

  • Diagnosing and fixing software errors

  • Removing malware, spyware, or viruses

  • Installing or updating software and drivers

  • Configuring printers and other peripherals

  • Troubleshooting email or internet connectivity problems

  • Providing IT guidance or training on software usage

  • Setting up and optimizing remote work solutions

  • Performing system maintenance and clean-ups

How Does Remote Support Work?

Our Working Process with fixed price No Fix No Fee Guarantee

Contact Us

01

Call or email us to request remote support. Pay the agreed amount before the job starts.

Secure Connection

02

We’ll provide a secure link or code to allow temporary access to your computer.

Problem Solved

03

Our technician will take control of your system (with your permission) to diagnose and fix the issue. You can watch every step of the process in real time.

Close the Session

04

Once the problem is resolved, the session ends, and we can no longer access your computer.

Pegasus Computer Services to learn more about our remote support services. With just a few clicks, we’ll have your system running smoothly again. Pegasus Computer Services: IT solutions that save you time and bring peace of mind, no matter where you are.

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