Diagnose first
We look for the root cause instead of applying random fixes.
COMPUTER REPAIRS · IT SUPPORT · WEB SOLUTIONS
Technology,
sorted.
Computer and laptop repairs, business IT, medical IT and custom web solutions — delivered by a local team from our Tarneit workshop.
16+Years experience
1,600+Customers served
850+Custom PC builds
PEGASUS / SERVICE DESKLIVE
CURRENT REPAIR WORKFLOW
Clear updates. No guessing.
Your deviceTracked from drop-off to collection
ONLINEReceivedDiagnosedRepairTestingReady
LATEST UPDATE
Customer-facing repair status can be checked online at any time.
Fixed-price approachClear approval before work
Tarneit workshopServing Melbourne's west
REPAIRSBUSINESS ITMEDICAL ITDATA RECOVERYWEB DESIGN
WHAT WE FIX
Practical solutions. No technical theatre.
We diagnose the actual cause, explain the options clearly and recommend the repair that makes sense for the device and your budget.
01
Laptop & Computer Repair
Boot problems, crashes, hardware faults, Windows issues and careful troubleshooting.
Talk to us02
SSD & Performance Upgrades
Give a slow system another life with storage, memory and performance upgrades.
Talk to us03
Malware & Scam Recovery
Malware cleanup, post-scam checks and practical steps to make the computer safer again.
Talk to us04
Data Recovery
Recovery options for failed drives, deleted files and inaccessible Windows installations.
Talk to us05
Custom Gaming PCs
New builds, upgrades, diagnostics, thermal checks and stability testing.
Talk to us06
Remote IT Support
Help with email, software, printers and configuration when a workshop visit is not needed.
Talk to usNEED HELP WITHOUT COMING IN?Remote support from Pegasus.
For suitable software, email, printer and configuration issues, download our support tool and connect while speaking with our technician.
WHY PEGASUS
Local support with a workshop mindset.
Good IT service is not about making a problem sound complicated. It is about finding the fault, communicating clearly and leaving the system dependable.
Talk to PegasusClear approval
You know the proposed work before an approved repair proceeds.
Repair + test
Systems are tested after repair, not simply handed back when they first turn on.
Track online
Our repair-status system gives customers a simple way to follow progress.
INSIDE PEGASUS
Built around real workshop work.
Repairs, upgrades and support are handled as practical technical jobs — diagnose the fault, explain the options, complete the work and test the result.
WORKSHOP / SERVICE FLOWA clear path from drop-off to collection.
CHECK IN
Device received
We record the device, reported fault and customer details.
DIAGNOSE
Find the cause
Hardware, software and system checks narrow down the actual fault.
APPROVAL
Explain the options
Where required, we confirm the recommended work before proceeding.
REPAIR
Complete the work
Repair, upgrade, recovery or configuration work is carried out.
TEST
Verify stability
Function, thermals and stability are checked before the job is released.
READY
Collection update
The repair status is updated and the device is prepared for collection.
Windows boot faults, SSD upgrades, malware cleanup and hardware diagnostics.
Microsoft 365, printers, networking, backups and workstation issues.
Custom PCs, upgrades, thermals, stress testing and stability checks.
MORE THAN A REPAIR SHOPOne technical partner.
One technical partner.
Three areas of expertise.
From a home PC to a clinic network or a new business website, Pegasus brings practical technical experience across the systems small organisations rely on.
01 / BUSINESS IT
Keep the office moving.
Workstations, Microsoft 365, networks, printers, backups, shared resources and remote support.
Explore Business IT02 / MEDICAL IT
Support built around continuity.
Practical IT support for clinics using common practice systems and business-critical infrastructure.
Explore Medical IT03 / WEB & SYSTEMS
Build something better.
Business websites, custom PHP applications, e-commerce, hosting, SEO and Microsoft 365.
Explore Web DesignDESIGNED & BUILT BY PEGASUS
Your website should prove what your business is capable of.
We build fast, responsive websites and custom PHP systems for businesses that want something more useful than an off-the-shelf template.
See our web servicesBUILT FOR REAL BUSINESSESModern websites.
Modern websites.
Useful systems.
<?php built in-house ?>
50+web projects
SELECTED DIGITAL WORK
We build the systems behind the businesses.
Our web work ranges from professional business websites to custom PHP platforms, directories and online tools. Every project is designed around the way the business actually operates.
Website + IT Support & Installation
ZedMed · Microsoft 365 · Networking · Email integration
Balwyn Dermatology
Medical IT support, PC and server supply, workstation deployment, printer setup, network configuration, Microsoft 365 support, OAuth 2.0 SMTP integration, website deployment, hosting configuration, remote support and ongoing technical assistance.
View project approachProfessional Services Website
Custom PHP · CMS · Microsoft 365
Growden Legal
A professional legal-services website with editable team, article, enquiry and site-access controls built for ongoing in-house management.
View project approachLocal Business Platform
Custom PHP · Listings · PayPal · SEO
Point Cook Business
A Wyndham-focused business directory with owner listings, approvals, paid placement, local search structure and account workflows.
View project approachCustom Business System
PHP · MySQL · PDF · Reporting
Pegasus Billing
An in-house customer, invoice, quote, purchase, repair-status and reporting platform built around the daily workflow of a real service business.
View project approacheCommerce
Custom PHP · CMS · eCommerce · Paypal · Stock
Kuma Pop Studio
The website includes a complete online shop with product categories, customer accounts, shopping cart and checkout, custom quote requests, discount codes, reviews and order management. A dedicated admin system was also developed so products, stock, pricing, homepage content, customer enquiries and orders can all be managed from one place without needing to edit the website manually.
View project approachCUSTOMER FEEDBACK
Trusted by local customers and businesses.
See what others are saying about us - genuine feelings and honest reviews.
★★★★★4.9 / 5 on GoogleBased on 158 customer reviews
★★★★★Google Maps
“I had a simple issue with my PC that I just couldn’t figure out, and they fixed it quickly without any hassle. They were incredibly friendly, patient, and took the time to explain what had gone wrong. What really stood out was that they didn’t even ask for any payment, which shows how genuine and kind they are. It’s hard to find someone who’s both knowledgeable and honest these days. I really appreciate the help and would highly recommend them to anyone needing PC repairs or tech support. Thanks again for the amazing service!”
★★★★★Google Maps
“Highly recommend for pc issues and repair. Andy was great to deal with. He's knowledgeable, prompt and efficient. He diagnosed my pc extensively and told me the exact issue and solution saving me a lot of money. He also helped me after hours due to my work schedule so I can have my pc repaired. Took 2 days and my pc is good as new. Very reasonably priced as well. Will definitely come back again”
★★★★★Google Maps
“Went there today to get my laptop fixed after another place couldn't do it. Even though h3 also couldn't fix it due to genuine part issue, the lovely gentleman tried to look at it, diagnosed it and explained clearly what he thought the possibilities are. I appreciate his customer service and efforts. Highly recommended guys.”
Google Maps reviews are shown in the relevance order returned by Google; Place Details returns a maximum of five reviews.
LOCAL SERVICE · MELBOURNE WEST
Computer repair across Wyndham and Melbourne's west.
Based in Tarneit, we support customers across Wyndham and nearby western suburbs. Choose your area for local repair information, common services and the easiest way to reach our workshop.
Explore all service areasPEGASUS SERVICE AREASchematic map · not to scale
Tarneit workshopClick a suburb for local repair information
16+
years helping local homes and businesses with technology.
Fixed-price approachClear quotes and approval before repair work.
Local workshopBased in Tarneit and serving Melbourne's west.
Built in-houseOur website and repair-tracking platform are part of the same Pegasus ecosystem.
READY WHEN YOU ARE
Let’s get your technology working properly.
Tell us what is happening. We’ll help you work out the practical next step.